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How to Cancel Comcast Xfinity Internet

Xfinity is an internet provider with plans ranging from l Mbps to ii,000 Mbps. There are popular bundles that include internet service and TV channels. Xfinity past Comcast also stands out by offering a streaming box to subscribers who opt for a TV bundle.

Yet, some plans can be expensive. This service might not be a adept fit if faster and cheaper options are available in your area, or you might need to abolish it because yous're moving.

If you're an Xfinity client and want to cancel your internet service, you lot should read on to find out everything you need to know about how to cancel Comcast Xfinity net.

In this article you will find out...

• Before You Cancel Your Internet Service
  • Is Canceling Your All-time Option?
  • When Will Your Internet Service Terminate?
  • When Will You Go Your Final Bill?
  • How Much Is the Early on Termination Fee?
  • Who Has to Pay the Early on Termination Fee?
• How to Cancel Comcast Xfinity Cyberspace
  • Prepare What You Need
  • Contact Client Support if You lot Have Questions
  • Request a Service Cancelation Online
  • Cancel Your Service in Person
  • Write to Xfinity to Abolish Your Cyberspace
  • What to Expect When Xfinity Calls You
  • Questions to Enquire During the Call
• Returning Your Equipment
• Conclusion

Earlier You Abolish Your Internet Service

In that location are a few things you should know earlier you starting time the process of canceling your service. It'south important to figure out the best time to submit your request and to get an idea of how much you'll pay in early termination fees.

Is Canceling Your Best Option?

Yous might desire to cancel your Xfinity net service because you're moving or because you're not happy with a connection that is too slow or unreliable.

You might also desire to switch to a cheaper option. On boilerplate, Americans pay $47 to $69 per month for internet service, but some Xfinity bundles can cost a lot more, especially if yous add TV channels.

Still, if y'all're moving to a new address and want to go along using Xfinity at your new accost, your best choice is to transfer your service. Xfinity will requite you access to WiFi hotspots so you can stay continued during your move, and you won't have to pay an early cancelation fee.

As well, Xfinity will send you the equipment you need and you'll be able to set upwards your new connectedness yourself without paying whatsoever additional fees. If y'all cancel your service and subscribe once again, you will pay an early on cancellation fee, and you volition have to pay to actuate your new line.

When Will Your Internet Service End?

You tin can contact Xfinity and inquire to terminate your net service at a future engagement. In most cases, Xfinity will offer to end your service with your current billing bicycle, simply you tin inquire for a different date if you want the service to stop sooner.

Keep in mind that it can accept a couple of business days to process your request. If you submit an online asking, Xfinity will get back to you within 48 hours. If y'all make up one's mind to mail a request instead, it might take a week to ten days before Xfinity processes your asking.

When Will You Get Your Concluding Beak?

You will become a bill for your last billing cycle with the same due engagement as usual. You lot're responsible for paying this final bill even if you receive it later your service is no longer active.

How Much Is the Early Termination Fee?

You will have to pay an early termination fee every month until your contract ends. This fee drops past $10 every month until it reaches $10 for the last month of your initial contract.

You can summate this fee by multiplying the number of months left in your agreement by ten. This calculation will give you the ETF for the first month afterwards you abolish your internet service. Deduct $10 per month to figure out how much you will pay in the hereafter.

Who Has to Pay the Early Termination Fee?

You can find your service agreement past logging into your Xfinity account or contacting client service. This document should tell you lot how much fourth dimension you have left on your electric current contract. You tin can avoid paying a termination fee or at least save on this fee if you cancel your contract closer to its expiration date.

Xfinity volition waive the ETF if you lot move to another area where Comcast doesn't offer net services. You won't have to pay the fee if you lot're canceling considering of an active duty armed forces deployment or if yous're canceling on behalf of an account holder who passed abroad.

If y'all have a packet and cull to cancel some of your services but will keep at least ane service, you won't take to pay a termination fee.

How to Cancel Comcast Xfinity Net

Canceling your internet service with Comcast Xfinity is like shooting fish in a barrel.

Ready What Yous Need

You will demand your account number. Y'all can find it on your bill or you lot can log into your Xfinity business relationship to find information technology. You will besides need to share information like your name and service address.

Contact Customer Support if You Have Questions

Information technology's always a good idea to go some clarification if annihilation isn't articulate earlier you lot abolish your internet service. Yous can reach out to the Xfinity client service team thanks to an online chat feature. You tin also create a topic in the official Xfinity give-and-take forum or contact Xfinity on social media.

Notation that you tin't asking a service cancelation via chat or social media. Even so, you tin enquire questions about how this procedure works and get an idea of how much the ETF volition be.

Request a Service Cancelation Online

The easiest way to abolish your Xfinity internet service is to fill up out an online course. You lot'll take to log into your business relationship to admission the form. This procedure takes a few seconds and tells Xfinity y'all want to cancel your service. You will go a phone call from Xfinity within 48 hours.

Cancel Your Service in Person

You tin can visit an Xfinity store and ask to cancel your service. Xfinity has an online tool y'all can use to find the nearest store.

If you can find a store in your area, this method is user-friendly since a customer service representative will submit your request to abolish your service correct away. You won't take to wait to become a phone call from Xfinity with this method.

Write to Xfinity to Cancel Your Internet

You can send a letter to Xfinity to abolish your service. Make sure your letter includes your full proper noun, the service address, account number, and a phone number where Xfinity can reach you.

Mail your letter to this address:

Comcast Cablevision

ATTN: Service Change Requests

1701 JFK Blvd.

Philadelphia, PA 19103

You volition go a phone phone call from an Xfinity customer service representative within two business concern days of your letter reaching its destination.

Sending a letter isn't the quickest manner to cancel your service. Yet, you tin can send a recommended letter to bear witness that yous asked Xfinity to terminate your contract.

What to Look When Xfinity Calls You

If you submit an online form or send a letter of the alphabet, you volition become a telephone call within two business days. Here'south what typically happens during this phone phone call:

• The customer service representative who calls yous will kickoff by verifying your identity. They volition probably inquire for your name, service address, and business relationship number.
• The purpose of the phone call is to get confirmation that you want to cancel your service. However, they volition enquire why you lot want to cancel first and might bring up alternatives.
• You lot don't have to tell the representative why you want to cancel your service. If you tell them that you lot're moving, they will probably offer to look up if you lot tin can transfer your Xfinity cyberspace service to your new address. If yous mention a price or functioning result, they might offer to upgrade you to a different program.
• If none of these options audio skilful to you, repeat that you want to abolish your service.
• The Xfinity representative will ask when y'all desire to cancel your service. You can choose to cancel your internet at the finish of the billing bicycle or pick another date.
• You volition get a confirmation that your service volition stop on the date yous picked. The representative volition probably bring up that you need to return the equipment you are renting from Xfinity, and the telephone call will end.
• Your service will finish on the day you picked, and you will receive a bill for your last billing cycle.

Questions to Enquire During the Call

Before the call ends, the representative volition enquire if they tin can help y'all with anything else. You should enquire a few questions to clarify when your service will terminate and how much you volition pay.

Here are a few questions you should consider asking. Take the time to write downwards any additional questions y'all might desire to inquire earlier Xfinity calls you:

• Confirm how much your last neb will be and when y'all'll have to pay it.
• Ask about early termination fees. Find out how much time is left on your contract and how much you will pay in ETFs. Typically, this fee will drib by $10 every month, just your agreement might be unlike.
• Discover out about payment options for the ETF and ask if y'all'll exist able to review this information in your Xfinity online account.
• If you lot meet one of the criteria for non paying the ETF, make certain to bring information technology up during the phone chat. Don't hang up until you get a confirmation from the representative that Xfinity will waive these fees.
• If you have some equipment to return, discover out if at that place is a deadline for returning information technology. You should also ask about boosted fees you might owe if you return it late.

Returning Your Equipment

If you go over your Xfinity nib, yous'll see that you lot're paying a monthly fee to rent equipment, including a router, modem, or TV box. You'll have to return these items once you abolish your internet service.

Xfinity has an online return center. You can log into information technology with your usual Xfinity ID and countersign fifty-fifty afterward canceling your service.

Y'all can create a render request, select the equipment you have, and impress a prepaid UPS shipping label. Information technology's a simple process, only proceed in heed that you take to create the render request since Xfinity won't send you a shipping characterization automatically.

All y'all have to exercise is package the equipment, record the shipping label on the box, schedule a home pickup with UPS, or drop it off at a UPS location. Don't forget to return your equipment since Xfinity might charge yous additional fees if you go on it.

Conclusion

Canceling your Comcast Xfinity net service is an easy process, thanks to the online form you can submit. Withal, early termination fees can be high. We recommend going over your current service understanding to figure out when it ends. You tin can save a lot by waiting for the finish of your contract to cancel.

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Source: https://getinternet.com/how-to-cancel-xfinity/

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